Frequently asked questions

Yes, you can customize Meaornamenta jewelry!
Upon customer’s request, you can apply for personalized engraving by or request different coatings for the silver or gold in the product. It is also possible to arrange for which and how many medals you want on bracelets. An estimate will be prepared within 5 working days.

Sure! Antonella Stanzione offers many ways of customization, every work of art will be considered and, if compatible with the cameo, it will be a pleasure to create an unique art jewel. For more information about the engraving and personalization services, please contact customerservice@meaornamenta.com

Antonella Stanzione can arrange for the engraving of some precious metal objects. The art jewelry can be engraved in the traditional ways used by Meaornamenta or, in some cases, the customer can opt for a custom engraving. For more information on engraving services, please contact customerservice@meaornamenta.com

As they are handmade pieces there may be slight variations in comparison with the product photos shown in the website and also among those with the same subject, especially the cameos, which are completely hand-engraved.

Meaornamenta products are made with noble metals, which because of natural chemical processes change color over time, in particular this is the case for silver and bronze. For the maintenance of our jewels see the section “Jewelry Care”.

All gifts are delivered by Meaornamenta in a black box and shopping bags with white logos on them accompanied by a warranty certificate.

Yes, ordering on www.meaornamenta.com is safe. To exchange customer data with our website server (transferring and receiving), we use encryption techniques widespread in the industry.
Meaornamenta respects your privacy, your personal data will therefore only be disclosed in accordance with the provisions in our Privacy Policy. For further assistance please contact customerservice@meaornamenta.com

Once you find the item that you would like to purchase, click the Buy button to add it in your shopping cart. To complete the order, follow the instructions on the checkout process.
Your order will not be submitted until the end of the checkout process; at which point you will be asked for your payment details.

All orders will be shipped within 5 working days with standard delivery. Articles subject to special orders may take longer. For orders of over 5 it is advisable to contact the Customer Service at customerservice@meaornamenta.com for details about the timing of your order.
Please consider additional 5 days for the delivery of items that need to be engraved.

Shipping time.

All orders will be shipped within 5 working days with standard delivery. Articles subject to special orders may take longer. For orders of over 5 it is advisable to contact the Customer Service at customerservice@meaornamenta.com for details about the timing of your order.
Please consider additional 5 days for the delivery of items that need to be engraved.

Return policy and Information on packaging.

The purchased items can be returned to request a replacement or a refund as long as they are returned to the Distribution Center in perfect condition together with the sales receipt within 30 days. Antonella Stanzione offers free shipping service for all returns. Visit the Returns page to print the free return shipment label. Schedule a pickup or take your parcel to the UPS center closest to you. The refund will be made within 14 days upon reception of the parcel and the amount will be refunded to the account from which the payment was made. Make sure that the package is properly sealed. Antonella Stanzione cannot be held responsible in case of nondelivery. Retail stores may not offer refunds or replace products purchased online. Please note that Antonella Stanzione does not accept replacements or refunds of engraved and personalized items.

The purchased jewels can be returned to request a replacement or a refund as long as they are returned to the Distribution Center in perfect condition together with the sales receipt within 30 days. Antonella Stanzione offers free shipping service for all returns. Visit the Returns page to print the free return shipment label. Schedule a pickup by contacting . The refund will be made within 14 days upon reception of the parcel and the amount will be refunded to the account from which the payment was made. Make sure that the package is properly sealed. Antonella Stanzione cannot be held responsible in case of nondelivery. Retail stores may not offer refunds or replace products purchased online. For more info we invite you to contact customerservice@meaornamenta.com.

The original Meaornamenta art jewels are available only in authorized stores, on Meaornamenta catalogs and on the website www.meaornamenta.com

If you purchase online you are guaranteed an excellent quality service. It is possible to contact Customer Service by sending an e-email at the address customerservice@meaornamenta.com or by calling +39 193 31135

To check the status of an order or shipment, please contact customerservice@meaornamenta.com

Antonella Stanzione sells her products online exclusively on www.meaornamenta.com and www.italygotstyle.com for the Emirates. Buyers are advised to be wary of products passed off as Meaornamenta but sold through unauthorized channels. Beware of counterfeits.

Meaornamenta offers a modification and reparation service. It is possible to mail the jewels using the following instructions:

1. Download this form
2. Print the form and fill it out with all the necessary information
3. Attach the form to the item
4. Send the item and the form by registered post to the address shown on the module.

After having received the item and evaluated the work to be performed, we will send you a free estimate. For further assistance contact customerservice@meaornamenta.com